Last updated: November 5, 2026
This Privacy Policy explains how Monitoris collects, uses and shares information when you visit www.monitoris.store, purchase a mini Wi-Fi indoor camera or contact us. Monitoris is the operator of this online store. Our contact details appear at the end of this policy.
Information you provide
When you place an order, we collect information such as your name, billing and shipping addresses, email address, optional phone number, selected products, order value and order notes. If you create an account, we also maintain account information and order history. When you contact customer support, we receive the details you choose to send, such as an order number, description of an issue or product photos.
Please do not send camera recordings of other people, sensitive personal information or full payment credentials unless specifically necessary for an issue and an appropriate secure method has been arranged. Product photos should avoid revealing unrelated personal details.
Information collected automatically
The store and its hosting systems may record technical data such as IP address, browser type, device information, requested pages, timestamps, error logs and security events. WooCommerce uses session and cart cookies to remember selected camera options and keep the cart working. WordPress uses login cookies for signed-in users. If order attribution is enabled, information such as the referring page and campaign parameters may be associated with an order.
How we use information
- To take payment status, create orders, arrange shipping and send order-related updates.
- To answer questions, troubleshoot store problems and process returns, exchanges and refunds.
- To maintain customer accounts, if you choose to create one.
- To operate and secure the website, diagnose errors and prevent abusive or fraudulent transactions.
- To maintain records required for accounting, tax and other applicable obligations.
We do not automatically sign you up for promotional email simply because you purchase a product or request support. If marketing subscriptions are introduced, any applicable choice and unsubscribe process will be provided.
Payment providers and service partners
PayPal processes payments according to its own privacy notice and terms. We share the information required to process your order with payment, hosting, delivery and other service providers that help us operate the store. Carriers receive delivery information. We may disclose information to comply with legal obligations, respond to a valid legal request or protect customers and the store from fraud or abuse.
We do not sell customer contact information. We do not use your images or recordings in advertising without your permission. This policy does not authorize unrelated advertising uses of order details.
Camera recordings and third-party apps
This website sells camera hardware and provides order support. The camera’s companion app, any cloud service and the storage you choose for recordings may be supplied by third parties and have separate privacy terms. Our store’s checkout does not require access to your camera feed. Do not provide us with your app password or remote camera credentials.
Before installing a companion app or enabling cloud storage, review the provider’s permissions, retention settings and privacy notice. Where possible, use a strong unique password, update software and remove personal recordings before returning a device. We do not make unverified claims about end-to-end encryption, data residency or a third-party app’s security practices.
Cookies and your choices
You can manage or remove cookies through your browser. Blocking essential cookies may prevent the cart, checkout or account login from working. The store does not require you to accept a separate advertising service to complete a purchase. If optional analytics or advertising tools are introduced, additional disclosures and consent choices will be provided where required.
Retention and security
We keep order and support records for as long as reasonably necessary for fulfillment, refunds, accounting, fraud prevention and applicable recordkeeping obligations. We may retain records longer where required by law or an unresolved dispute. Technical logs are retained according to the operational needs of the hosting environment.
We use HTTPS and standard access controls to help protect website information. No internet transmission or storage system can be guaranteed completely secure. You are responsible for keeping your account credentials confidential and telling us if you suspect misuse.
Your privacy requests
Depending on where you live and the laws that apply, you may have rights to access, correct or delete personal information, obtain a copy, or object to certain uses. Email [email protected] with your request. We may need reasonable verification before providing or changing account information. Some records cannot be deleted immediately because of legal, security or transaction requirements. We will explain any applicable limitation rather than promising to remove all records without review.
Children and international access
Our store is intended for adults making purchases, and we do not knowingly collect personal information from children under 13. If you believe a child provided information through this website, please contact us. Our shipping area is the contiguous United States; accessing the website from another country may involve processing through providers in other locations.
Updates and contact
We may update this policy when the store’s practices change. The date at the top identifies the latest update. Material changes will be communicated as required. For a privacy request or question, contact Monitoris using the details below.
Monitoris
120 Colebrook Way, Cibolo, TX 78108, United States
Email: [email protected]
Phone: +1 512-644-0070